Shipping policy
Shipping Policy
Thank you for choosing BiharVeda Makhana. We are committed to delivering fresh, premium-quality makhana safely and on time.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
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Within Bihar: 2–4 business days
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Across India: 3–7 business days
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Remote locations: 5–10 business days
Delivery timelines are estimates and may vary depending on the courier partner, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, are calculated and displayed during checkout before payment is completed.
We may offer free shipping on selected products or for orders above a specified value, as announced on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation via email or SMS along with a tracking number (where available) to monitor your shipment.
Delivery
Please ensure that the shipping address and contact number provided during checkout are accurate.
If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned to us. Additional shipping charges may apply for re-dispatch.
Delays
While we strive to deliver every order within the estimated timeframe, delays may occur due to:
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Weather conditions
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Natural disasters
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Public holidays
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Courier service disruptions
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Remote delivery locations
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Other circumstances beyond our control
BiharVeda Makhana is not liable for delays caused by third-party courier partners.
Damaged or Incorrect Orders
If your order arrives damaged, tampered with, or you receive the wrong product, please contact us within 48 hours of delivery. Kindly include your order number and clear photographs of the package and product so we can investigate and provide an appropriate resolution.
International Shipping
Currently, we ship only within India. International shipping services may be introduced in the future.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
BiharVeda Makhana
Address
Verma's Behind Vijay Market Ward No.9 Shivpuri Araria Bihar 854311
Phone
+91 9818782008